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Along with starting a business on the Internet
comes many new issues that were once nonexistent in the physical
world. In addition to the possible infringement of trademarks,
copyrights and international laws, the floodgates to an overabundance
of risks have literally been smashed wide open.
For instance, a small business in Cleveland may certainly not infringe
on a trademark registered in Budapest. But on the Internet, that
barrier is eradicated. The likelihood of a violation has increased
dramatically.
Similarly, there is one issue in particular
that most cybermarketers tend to scoff -- it's the size of their
competition. While an offline business may be subjected to the
diversion a competitor next door may create, people tend to forget
that, online, trillions of competitors have become their neighbors.
Marketing in the global marketplace has therefore become a daunting
task.
The Numbers are Growing
The number of new businesses
keeps growing everyday. In fact, a recent survey of 36,000 households
by he National Federation of Independent Business and Wells Fargo have
found that the sheer number of Americans taking the entrepreneurial
plunge is tremendous. According to NFIB's Jim Weidman, "(In 1997
alone) nearly 4 million people started firms from scratch, and another
1 million purchased almost 700,000 existing businesses."
Here are other interesting figures* that the survey reported:
- There were over 3.6 million new businesses launched in 1997;
- Only 21% of these employed people other than the owners;
- Nearly 2,000,000 of these were single owner-operated
enterprises;
- And over two-thirds (or 69%) were home-based businesses.
[*Source:
http://www.nfibonline.com]
The study did not reflect the Internet but
other studies prove that the numbers are tantamount. The Internet may
in fact be its fertile ground. Thus, setting your business, your web
site, and your methods of creating traffic apart from the competition,
while arguably not an easy task, is the surest way of both surviving
and thriving in a hypercompetitive cybermarketplace.
Even Search Engines are Doing it
My previous article, at
http://SuccessDoctor.com/articles/article22.htm, alluded to
the fact that the future of the Internet is in personalized services
supplied by individuals and small companies. But since a small
business' advertising budget is definitely not comparable to those
from larger companies, the article indicated more effective and
economical ways of creating traffic. One such way is through offline
traffic generation.
This method consists of several points, namely: Positioning your
company as unique or one with a unique selling proposition, focusing
on your niche and specializing (to focus your site on a single, narrow
theme), and using targeted marketing. For example, in the case of the
latter many Internet marketers are turning to direct mail marketing
(such as with "card decks," postcards, even coupon envelope packs) to
successfully draw visitors to their sites.
However, it would be unfair to omit at this point that search engines
do have their place in traffic generation and therefore should not be
discounted. But even the search engines themselves are slowly
redefining that place in similar ways -- they too are now starting to
realize the need to find other, more targeted, and often offline means
of traffic generation.
For example, a technique that's been quite
successful for many years are coupon envelope packs, which are usually
mixed-and-matched to meet specific demographic requirements. While
they mostly operate offline, new media such as subscriber-based email
coupons and coupon-on-demand services like
http://hotcoupons.com
and http://coupons.net
are great tools for online businesses that wish to approach far
better, more targeted markets.
In the same way, more and more search engines are fusing their online
and offline marketing efforts in order to target potential visitors
more effectively. Some are even recognizing offline direct mail by
joining firms such as Val-Pak and Money Mailer; firms that offer
targeted marketing information and tools that make it easy for
advertisers to find their best advertising clients. Money Mailer
noted, "In 1996 alone direct mail generated $35 billion in sales. And
over the past 16 years, direct mail has grown an astounding 232%."
"Fusion" Marketing Models
Consequently, Yahoo! has recently joined the direct
market targeting bandwagon by teaming up with ValPak, the coupon pack
direct mailer giant. Called "YahooCoupons!," visitors simply enter
their zip code in order to receive a panoply of special offers that
they can print, cut out, and redeem in their area let alone their area
of interest (see
http://coupons.yahoo.com).
C|Net writer Jim Hu (http://www.news.com),
in a recent interview with Jeff Mallett (Yahoo!'s president and the
mastermind behind the recent merger), pointed out: "[When Mallett
joined Yahoo! in 1995] the face of the web was defined by a handful of
search engines run by Stanford grads. While the jury was still out on
whether [their business models] would work, the fact remained that
they had the uncanny ability to attract hoards of Netizens."
Even opt-in direct emailers such as Targ-It!
(http://www.targ-it.com)
and Postmaster Direct (http://www.postmasterdirect.com)
are in turn becoming the targets of search engines as opposed to the
converse. On top of Yahoo!'s recent alliances with companies such as
Yoyodyne and ValPak, AltaVista (http://altavista.com)
has moved in similar ways by joining Postmaster Direct (http://www.dmnews.com/articles/1998-11-02/2242.html).
Therefore, search engines will play an even greater role as time goes
on, not only as support systems but also as excellent marketing models
for smaller online businesses, which thrive primarily on targeted
marketing as well. It would therefore be wise to conclude that, if the
big search engines are doing it, the smaller companies can do it too
-- and probably even better.
In the end, it's not the strength of your competition that can kill
your business, it's the weakness of your innovation. The goal is to
ultimately fuse online and offline marketing efforts to not only build
a stronger presence on the web but also to remain a step ahead of the
next.
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